Privacy Policy

Last updated: March 2026

1. Who We Are

Touch AI Agency is operated by Joran Tiemessen and Jesper Tiemessen, based in Amersfoort, the Netherlands. We build AI automation systems for businesses. For questions about this policy, contact us at info@touchaiagency.com.

2. What Data We Collect

We may collect the following personal data when you use our website or contact us:

  • Name and email address (when you fill in a contact or booking form)
  • Company name and role (when provided voluntarily)
  • Usage data such as pages visited, browser type, and IP address (via analytics tools)
  • Any information you voluntarily provide during a consultation or onboarding

3. How We Use Your Data

We use your data solely to:

  • Respond to your inquiries and schedule consultations
  • Deliver the services you have engaged us for
  • Send relevant updates about our services (only with your consent)
  • Improve our website and user experience

We do not sell, rent, or trade your personal data to any third party.

4. Legal Basis (GDPR)

We process your personal data on the following legal grounds:

  • Contract: processing is necessary to fulfil a service agreement with you
  • Legitimate interest: to improve our services and respond to inquiries
  • Consent: for any marketing communications, where required

5. Data Retention

We retain personal data only as long as necessary for the purpose it was collected, or as required by law. Contact and client data is kept for a maximum of 2 years after the end of our engagement, unless a longer retention period is legally required.

6. Third-Party Services

We may use the following third-party tools that may process your data:

  • Google Calendar (for booking consultations)
  • Vercel (website hosting)
  • Analytics tools (to understand website usage)

These parties have their own privacy policies and process data in accordance with applicable law.

7. Your Rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To exercise any of these rights, email us at info@touchaiagency.com.

8. Cookies

Our website may use cookies to improve your browsing experience and analyse traffic. You can disable cookies in your browser settings at any time. We do not use cookies for advertising purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We recommend checking this page periodically.

10. Contact

Touch AI Agency
Amersfoort, Netherlands
info@touchaiagency.com